Health, safety and security

EAGE expects all involved in the build up, show days and break down of the exhibition at all levels, to comply with their legal duties. This includes cooperating with us on health and safety matters and taking care of their own health and safety and that of others, whether from within or from outside the company, who may be affected by their actions.

Accessing the exhibition halls during build up and break down is at your own risk. During build up and break down the usage of alcohol and drugs is strictly forbidden. Children are not allowed to enter the exhibition during this period, pregnant women are strongly advised not to enter the exhibition. EAGE reserves the right to withhold access to the exhibition halls at all times.

It is obliged to wear safety shoes during the build up and break down of the exhibition. A hard hat is required when the red flashy light is switched on in the halls.

It is the responsibility of the exhibitor to ensure that their stand designer, constructor, employees, exhibition staff, temporary staff or any relevant third party complies with all rules & regulations including the latest legislation regarding health and safety at work. We advise to start the day with a safety briefing, providing the information that is provided in this online exhibition manual.

Read the RAI's Safety Procedures

In addition to the standard Health & Safety rules and regulations from the EAGE and RAI Amsterdam, more information in relation to new protocols and measurements will be published here in due time.

Build up / Break down badges

Due to the HSE regulations of the Amsterdam RAI during build up and break down, the exhibition can only be accessed with a valid 'set up and take down badge'. You will have to register to acquire such a badge via an easy to use website. Please use this link to access the RAI exhibitor registration. 

Register Now

Personal Protection Equipment

It is obliged to wear safety shoes during the build up and break down of the exhibition. Hard hats are only compulsory if the red flashing light is on in the halls. For more information please watch the HSSE Amsterdam RAI movie (available within the RAI registration). 

Avoid Theft

Despite of all the security measures EAGE takes, we call your attention to the fact that all event venues incur an increased risk of theft during build up, event days and break down. Therefore we advise you to never leave valuable items (such as AV equipment, laptops, tablets, purses, cell phones) unattended for any amount of time, during build up, break down and show days. Never leave your valuable possessions out of sight and we recommend either storing any valuable items in a secure location or keeping them on you at all times. 

First Aid

The Medical First Aid room is located opposite Café Amsterdam (ground floor). Or call the emergency number +31 20 549 1234.

The nearest hospital is:

VU University Medical Center (VUmc)

Boelelaan 1117 Amsterdam 

Tel: +31 20 444 4444

In case of emergency, please contact the nearest security guard.

Fire Safety

Please protect yourself and your surroundings from a hazardous situation.

In case of emergency, please contact the nearest security guard and follow the instructions given or call +31 20 549 1234.

In Case of Emergency

In case of an emergency please inform the nearest security guard. They will contact the organisers. In case of evacuation, listen to the intercom for instructions. 

Operating in Loading Areas

If your teams are operating in loading areas, they should be aware of the movement of traffic and should wear hi-visibility clothing as a minimum. Where you are able to drive a vehicle within the event perimeter your driver should be made aware that pedestrians have right of way at all times and there will be speed restrictions in place.

Security

The restricted EAGE areas are only accessible with the correct accreditation. General daily and night security will be provided during build up, show days and break down opening hours. The ultimate responsibility of your booth and property lies with the individual exhibitor.

The organisers reserve the right to expel any person whose behavior or clothing is considered incompatible with the Event’s image or who refuses to comply with local safety regulations.

Our objective is to make your show experience as pleasant and worthwhile as possible. The cost of a few extra precautions is minimal compared to what you may have to pay to replace your stolen or lost items, and the hassles you would have to endure. Please help us ensure that we are all doing everything possible to prevent theft by following these simple security instructions:

  1. Obtain proper insurance coverage for your goods, including for the transit to and from the show site.
  2. Do not specify the product or manufacturer on the outside of freight cartons. Advertisement is an open invitation to theft. Mark cartons numerically to indicate the total being shipped. Include your company name and booth number on all cartons.
  3. As this is a large show, even large crates can disappear. Consider painting your crates a distinctive colour for easy recognition and be sure to label appropriately.
  4. Be sure to ship your exhibit materials in an appropriate type of sturdy container. Over-stuffed cardboard boxes have a tendency to get damaged in transit. Remove old shipping labels to avoid confusion on-site.
  5. Treat your valuable goods as irreplaceable. If they are one-of-a-kind, you should consider hiring your own security through the official security contractor. These types of materials should never be left unattended. DVD players, plasma screens, and laptops are particularly vulnerable to theft.
  6. The greatest risk of theft is during build up and break down. Stay with your display materials as much as possible and be especially alert during these times.
  7. At the close of each business day, secure your materials. Keep an inventory list of your display and check it each day.
  8. During break-down, do not leave your booth unattended. Stay with your exhibit until your empty crates are delivered and your exhibit materials are packed, sealed and properly labeled.
  9. Report any suspicious activity to the EAGE Exhibition Team.

All reasonable precautions will be taken. The exhibition halls are only accessible with valid accreditation. EAGE Conferences BV expressly declines responsibility for any loss or damage that may befall the person or property of any exhibitor from any cause whatsoever.