Virtual Event Guidelines



Instructional Video

Watch this video for step-by-step guide!


Accessing OnAir Portal 

To join our workshop, please register and you will receive a personalised auto-login link to access the portal. 

1. Upon clicking on the auto-login link, you will enter our virtual lobby. This platform is browser-based and does not require any software downloads. 

2. Please allow access to your device's camera and microphone for optimal use of the online platform. You may need to grant access at the System Preferences menu or Settings menu on your device. Camera and microphone access setting can be found under Privacy tab. 

3. Ensure to have a good Internet connection. A good Internet speed will be at or above 5 Mbps. A wired connection is suggested if possible for a more stable connection. Please ensure to close any other programs and browsers tabs. 

Navigating OnAir Portal 

Here are some brief guidelines for navigating the portal: 

My Settings 

This section allows all attendees to update their profile, photo, time zone and privacy settings. Attendees may also rewatch the welcome video or edit their Meeting Hub profile here. Please ensure to optimise your profile setting for better networking. 

Virtual Lobby 

The agenda will be displayed by day and time. Click on "View" button on any session to view brief info at the side panel. To join a session, click the "Join" button which will lead you to the online session. A timer will be displayed at the top side panel to countdown to the next session. 

Live Support

Attendees may request technical content or other support throughout the event on Live Support. Our technical team will be on standby for the duration of the event. 

Virtual Networking 

This session is a great networking opportunity for all attendees to connect in between session. The networking rooms will be assigned 4 attendees at a time for a short duration of 5 mins. Please ensure your camera and microphone settings are enabled to meet your fellow attendees. Please note that this virtual networking session is not obligatory but is highly suggested for an all-rounded event experience. 

Please check back often for more current updates. 

Feel free to contact Shalini at srn@eage.org for any enquiries.